We will let you know:
- When we collect information about you;
- What information we collect and hold about you, and why we collect such information;
- How that information is used by us, and the organisations, or types of organisations, to which that information would usually be disclosed;
- If the law requires the collection of such information, the consequences, if any, of you not disclosing such information;
- That you can access such information and how to do so;
- How you can correct such information if it is not correct.
Privacy Statement
Clive Peeters is an electrical, computer and homewares retailer, operating through its website and in retail stores around Australia.
Information about us can be obtained from this website or by contacting our Privacy Officer on telephone (03) 9721 8400, by facsimile on (03) 9721 8444 or by email
Clive Peeters acknowledges and is committed to protecting your privacy. We will collect, use, disclose and hold personal information in accordance with the Privacy Act 1998 (“the Act”).
Collection of personal information
Clive Peeters does not collect personal information unless it is necessary for us to carry out our functions and activities as a retailer. We collect such information only by lawful and fair means and in an unobtrusive way. You may provide us with personal information about yourself or others each time you contact us by phone, fax, letter or email. We need to use this information to provide you with our services and/or products.
Marketing and the disclosure of personal information
We will use and disclose your personal information for the primary purposes of our business as a retailer or a purpose related to our primary purpose, such as marketing, only where you consent to such disclosure or such disclosure is permitted by the Act. In addition, we use such information to market products and services offered by Clive Peeters to you personally, unless you have indicated that you do not wish to obtain such marketing offers or material. Such a request can be made to the Privacy Officer. We will in such circumstances use the personal information provided only for the sole purpose of providing the service you have requested. Clive Peeters, may utilise the services of contractors from time to time for the purposes of marketing and undertaking services as promoted by Clive Peeters. Your personal information will be provided to these businesses for the purposes of ensuring that our services are marketed to you or to enable a service to be provided to you. We will not otherwise provide your personal information to a third party without your approval.
Security and access to personal information
The personal information you have provided will be kept confidential and secure, and will not be accessible for unauthorised use, amendment or disclosure. Only Clive Peeters’ employees that have been trained on our privacy policy will have access to such information. You are able to access the personal information we hold about you at any time by contacting our Privacy Officer by phone, fax or e-mail.
Ensuring the accuracy of the personal information we hold
We will reasonably attempt to ensure that the personal information we hold about you is accurate, up to date and complete. To assist us to do this, please provide us with the correct information and inform us if your details have changed. This can be done by providing us with details of any changes to your information by fax or e-mail. If we deny you access or deny a request for correction we will provide you with reasons we have denied you access or have not corrected such information.
Clive Peeters’ Privacy Policy
Due to the importance of your privacy, our privacy policy will be reviewed and monitored regularly. A copy is available by contacting the Privacy Officer.
Clive Peeters’ Privacy Complaint Process
If you are concerned with the way Clive Peeters has handled your personal information, please contact our Privacy Officer with your complaint. We will make available a privacy complaint form, which you will be required to complete and return to us. This will ensure the prompt investigation of your complaint. If we have not handled your personal information in an appropriate way, we will take steps to remedy your concerns promptly.
If you are still concerned, you may contact the Privacy Commissioner.